Powered by LevrNAICS 561421: Telephone answering services
NAICS 561421 is the industry code for telephone answering services. Use it on loan applications, tax forms and registrations. Explore financing for professional services and start your application when you are ready.
What 561421 covers
Telephone answering services answer calls for clients, relay messages and handle basic call screening. Medical answering services and virtual receptionist firms commonly fit here.
Included in this code
- Telephone answering services
- Virtual receptionists
- Medical after hours answering
- Message relay services
Not this code
- Telemarketing and contact centers: see 561422 Telemarketing bureaus and other contact centers
- Telecommunications carriers: see 517111 Wired telecommunications carriers
Businesses that use 561421
Financing for this trade
Answering services finance phone systems and software with equipment loans, and use lines of credit and SBA 7(a) loans to buy client books from other services. Lenders look at monthly recurring revenue and client churn.
Apply for funding with AIIs 561421 the right code for a telephone answering service?
Yes, if you answer calls and take messages for clients, including medical answering and virtual receptionist services. If you run large inbound or outbound call operations for sales or customer service, 561422 fits better. After hours medical answering for clinics and physicians is one of the most common uses of this code.
What is the SBA size standard for 561421?
SBA sets the size standard for 561421 at $19 million in average annual receipts, averaged over the last five completed fiscal years and counting affiliates. Telephone answering services at or under that figure qualify as small businesses for SBA 7(a) and 504 loans and for federal small business set asides. Most independent telephone answering services fall well inside the limit, so size is rarely what decides an SBA application.
How do answering services finance acquisitions?
Answering services often grow by buying smaller services, typically with SBA 7(a) loans. Equipment loans cover call platforms. Lenders value recurring monthly billing, low churn and a diverse client base. A line of credit helps cover payroll for operators during growth.
What does NAICS 561421 cover?
Telephone answering services. Industry level code in NAICS 2022, under 56 Administrative and support and waste management and remediation services, 561 Administrative and support services, 5614 Business support services, 56142 Telephone call centers.
What financing do NAICS 561421 businesses use?
Equipment financing, working capital, SBA loans and invoice factoring are the products placed most for professional services businesses. Start an application and the AI matches the deal to lenders that fund this code.
Where do I put NAICS 561421?
On the SBA loan application, on federal Schedule C or Form 1120, on SAM.gov and state registrations, and on most lender applications. A business can report more than one code; use this one if it describes what produces most of your revenue.