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NAICS 561422, industry

NAICS 561422: Telemarketing bureaus and other contact centers

NAICS 561422 is the industry code for telemarketing bureaus and other contact centers. Use it on loan applications, tax forms and registrations. Explore financing for professional services and start your application when you are ready.

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What 561422 covers

These businesses operate call centers for others, handling inbound customer service and support calls or outbound sales and fundraising calls. Business process outsourcing contact centers fit here.

Included in this code

  • Inbound customer service centers
  • Outbound telemarketing
  • Telephone fundraising
  • Help desk and technical support call centers
  • Multichannel contact centers

Not this code

Businesses that use 561422

Outsourced contact centerTelemarketing firmFundraising call center

Financing for this trade

Contact centers are payroll heavy, so they use receivables factoring, lines of credit and SBA 7(a) loans, plus equipment financing for telephony and workstations. Lenders look at client contracts, concentration and compliance with calling rules.

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Is 561422 the right code for a call center or telemarketing company?

Yes, if you run a call center handling inbound support or outbound sales or fundraising calls for clients. Small message taking services use 561421. If calls are mainly survey research, use 541910. Help desk and technical support contact centers run for client companies also fit here.

What is the SBA size standard for 561422?

SBA sets the size standard for 561422 at $25.5 million in average annual receipts, averaged over the last five completed fiscal years and counting affiliates. Telemarketing and contact center firms at or under that figure qualify as small businesses for SBA 7(a) and 504 loans and for federal small business set asides. Most independent telemarketing and contact center firms fall well inside the limit, so size is rarely what decides an SBA application.

What financing do call centers use?

Most use invoice factoring or a receivables line to meet payroll while clients pay on terms, plus equipment financing for headsets, servers and workstations. SBA 7(a) loans fund expansion. Lenders look at contract length, client concentration and receivables aging. Compliance with calling rules also matters.

What does NAICS 561422 cover?

Telemarketing bureaus and other contact centers. Industry level code in NAICS 2022, under 56 Administrative and support and waste management and remediation services, 561 Administrative and support services, 5614 Business support services, 56142 Telephone call centers.

What financing do NAICS 561422 businesses use?

Equipment financing, working capital, SBA loans and invoice factoring are the products placed most for professional services businesses. Start an application and the AI matches the deal to lenders that fund this code.

Where do I put NAICS 561422?

On the SBA loan application, on federal Schedule C or Form 1120, on SAM.gov and state registrations, and on most lender applications. A business can report more than one code; use this one if it describes what produces most of your revenue.